Refund Policy

Effective Date: [19 – Feb -2025]

Welcome to TapFollowers! We strive to provide high-quality social media engagement services and ensure customer satisfaction. However, we understand that certain circumstances may warrant a refund. Please review our refund policy carefully before making a purchase.

 

Eligibility for Refunds

Refunds will only be granted under the following conditions:

If we are unable to deliver the purchased service due to unforeseen technical issues or service disruptions.

If the order has not been processed within the specified delivery timeframe.

 

Non-Refundable Cases

Refunds will not be issued in the following cases:

If the user has set their social media profile to private, preventing successful delivery of the service.

If the service has been delivered as described but the user experiences a drop in engagement due to platform algorithms or changes.

If the user decides to cancel after the service has already been initiated.

If a purchase was made by mistake or without proper intent.

 

Refund Process

If you believe you qualify for a refund, please follow these steps:

Contact our support team via email at support@tapfollowers.com or by submitting a ticket through our customer support portal.

Provide your order details, including transaction ID and a brief explanation of the issue.

Our team will review your request and respond within 3-5 business days.

Approved refunds will be processed to the original payment method within 7-10 business days.

 

Chargebacks & Disputes

If a chargeback or dispute is initiated without first contacting our support team, your account may be suspended, and future transactions may be restricted. We encourage customers to reach out to our support team for resolution before filing disputes.

 

Changes to Refund Policy

TapFollowers reserves the right to modify this refund policy at any time. Any updates will be posted on this page, and continued use of our services constitutes acceptance of the updated terms.

For any further inquiries, please contact us at support@tapfollowers.com.